SYMPTOM
Below are some common problems with QC-Gage exports and their solutions:
- Is QC-CALC running in inspection mode?
QC-CALC must be in Inspect - Real-Time Plots in order to collect data from QC-Gage.
- Do you have the right version of QC-CALC?
The QC-CALC we ship with QC-Gage is not the same QC-CALC as we ship for other inspection machines. We can't send data to a QC-CALC designed to read data from a different inspection machine in older versions of QC-CALC. You need to get an update for QC-CALC.
- Is the send data to QC-CALC option checked in the QC-CALC menu of QC-Gage?
If not, check it.
- Does the data file already exist in QC-CALC?
QC-CALC will automatically create a file if it doesn't exist, but if it exists it will try to add the data to it. If there is a problem with the data file for example you don't own it, it is read only, it has the wrong number of dimension, etc.... QC-CALC cannot put the data in it.
- Is the transfer file being created in the correct directory?
Choose the set data output path from the QC-CALC menu in QC-Gage and make a note of the path and file name QC-Gage is using. Make sure QC-CALC is not in inspect mode. Then run your spec plan. Enter at least one row of data, and click the finish button. Check to see if the file name and path that you just checked exists and contains data. You can edit this program with Notepad. If the file does not exist, then you do not have correct network permissions and you should contact your administrator.