Vista Users Can View Help files (winhlp32 files)
Using help (.hlp) files on older operating systems
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written: 03/21/2007
last modified: 09/16/2024

PREREQUISITES
This article only applies to Windows Vista users running QC-CALC or QC-Gage versions 3.1 and earlier. 

SYMPTOM
I can't get the help files to open.

CAUSE
Microsoft stopped supporting winhlp32 files with Windows Vista. This happens to be the type of help files used by QC-CALC or QC-Gage versions 3.1 and earlier. Although Microsoft no longer supports these files, they have developed a free patch, which will allow Vista Users to view these files.  

RESOLUTION
These are steps to reach the download:

   1.   Go to www.microsoft.com
   2.   Click Downloads and Trials
   3.   Click Download Center
   4.   Search "Windows" for "winhlp32.exe"
   5.   Click Article Named "WinHlp32.exe for Windows Vista"   

Applies To

QC-CALC Real-Time v.3.0
QC-CALC SPC 3.0
QC-Gage v.3.0

Category

Miscellaneous
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